Santé Montréal

Family support

Click to close accordion

Click to open accordion


Services for parents-to-be, parents and young children

The Integrated University Health and Social Services Centres (CIUSSSs) provide a range of services to parents and parents to be. These services seek to support parents in a variety of ways and are delivered by multidisciplinary teams (nurses, social workers, special educators, dieticians, homemakers, psychologists and doctors). 

Here are some of the services offered: 

  • information, counselling and parenting support; 
  • prenatal sessions; 
  • pre-and post-natal follow-up for mothers under the age of 20; 
  • nutritional support for pregnant women living in vulnerable situations such as the Programme OLO (eggs-milk-oranges) (in french only); 
  • post-natal visits to new mothers within 72 hours of their return home; 
  • breastfeeding support; 
  • stimulation workshops for parents and their young children aged 0 to 6 months; 
  • vaccination of infants and young children, along with developmental evaluations; 
  • psychosocial monitoring and rehabilitation for children and their families; 
  • speech therapy for children under the age of 5 who have speech difficulties.

Please contact your CLSC for more information on these services.

To top

Services for children and young people

Services for children and young people

Services provided in elementary and secondary schools

Children and young people (up to the age of 18), and their parents, have access to nursing care and psychosocial services at school. These services are provided by CIUSSS professionals. 

The nursing care services include: 

  • identification of young people with health problems;
  • vaccinations;
  • screening activities;
  • support for school staff in the application of emergency measure; and
  • health promotion and prevention activities.

The psychosocial services include:

  • evaluation, monitoring and crisis intervention for school-age children and their families;
  • projects to alleviate social problems; and
  • activities to promote the personal and social development of young people.

Children attending elementary school also receive dental hygiene services aimed at:

  • identifying children who are at-risk for dental caries (kindergarten);
  • referring children who need treatment to professionals;
  • providing follow-up and fluoride treatment to children identified as being at-risk; and
  • promoting good dental hygiene.

For more information, please ask for a meeting with your school's nurse or contact your CLSC

To top

Services for families in crisis: the CAFE programme

The CIUSSSs provide immediate and intensive intervention services to families in crisis. 

The Crise-Ado-Famille-Enfance (CAFE) programme is designed to help children aged 5 to 17 and their families when they are going through a major family crisis. Its aim is to find solutions to avoid a placement or a report to the Director of Youth Protection (DYP). The CAFE teams:

  • intervene within two hours of receiving a phone call, directly at the scene of the event (home, school, etc.);
  • monitor the situation in order to restore calm;
  • are available from 3 to 10 p.m. every day of the year.

To get help from a CAFE team:

To top

Youth Centres

The youth centres provide a range of services to children, young people and parents who are experiencing a difficult situation: 

  • psychosocial services (consultations with a psychologist, psychoeducator, social worker, etc.)
  • emergency social services (under the Youth Protection Act and Youth Criminal Justice Act)
  • child placement and family mediation services and expertise before the Superior Court on child custody, adoption and biological history
  • reporting a situation to the Director of Youth Protection.

Youth Centres in Montréal

To top

Page's top


Page's top

When to Consult

Page's top


Page's top

Protection and prevention

Page's top

Risk factors

Page's top

Help and Resources

Other sources of assistance

    A free-of-charge, anonymous and professional telephone consultation service the mission of which is to contribute to the welfare of families, through understanding and the search for solutions to the problems of daily living related to school and parent-child relationships. Available Monday to Friday from 9:00 a.m. to 4:30 p.m. and Wednesday and Thursday evenings from 6:30 to 9:00 p.m., from September to June. 
    514 525-2573
  • La ligne Parents 
    A free-of-charge, confidential and bilingual telephone service for parents, available 24/7. 
    1 800 361-5085
  • Centre jeunesse de Montréal – Institut universitaire (Website in french only)
    Open 24/7. 
    To report a situation to the DYP: 514 896-3100
  • Batshaw Youth and Family Centres 
    Services in English. 
    To report a situation to the DYP: 514 935-6196

To top

For more information

The brochure Transformations, Butterflies, Passions… and All Sorts of Questions: Parents' guide for discussing sexuality with their teen [PDF - 4,43 Mo].

To top

Page's top


Page's top

People at Risk

Page's top

Dernière mise à jour le : 2015.11.30