Santé Montréal

Coronavirus COVID-19

Information and recommendations for Montrealers

   

 Coronavirus(COVID-19)

See the information on Quebec.ca/coronavirus.

If you are worried about COVID-19 or display symptoms such as a cough or fever, you can call toll free 514-644-4545 in the Montréal area, 418-644-4545 in the Québec City region, and 1-877-644-4545 elsewhere in Québec.

Information concerning the health of Montrealers can be found here santemontreal.ca/coronavirus.

Self-Care Guide - COVID-19 (PDF)

This guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic. More specifically, it indicates to them how best to protect themselves against COVID-19, take care of themselves and provide basic care to their family circle, and know where and when to consult if the need arises for care services.

Current situation in Montréal

Last data update: April 6 2020, 1:30 p.m.

Total number of confirmed cases of COVID-19 cases: 3,977

Total number of long-term care facilities (CHSLD) and seniors' homes where there are outbreaks: 36

 

CIUSSS TOTAL NUMBER OF confirmed cases¹ Distribution among cases for whom the territory is known (%) Rate per 100,000 people
CIUSSS du Centre-Ouest-de-l'Île-de-Montréal  891 29.4 239.7
CIUSSS du Centre-Sud-de-l'Île-de-Montréal 516 17.0 160.4
CIUSSS de l'Est-de-l'Île-de-Montréal 580 19.1 106.9
CIUSSS du Nord-de-l'Île-de-Montréal 565 18.6 124.8
CIUSSS de l'Ouest-de-l'Île-de-Montréal 480 15.8 127.3
Territory to be confirmed² 945    
Total for Montréal 3,977   192.5

¹Source : Fichier DCIMI, extracted on april 5th 4:15 pm
²Home addresses are currently being documented and therefore territories cannot be confirmed at this time.

Borough or linked city TOTAL NUMBER OF confirmed cases¹ Distribution among cases for whom the territory is known (%) Rate per 100,000 people
Ahuntsic–Cartierville     176 5.8 131.1
Anjou     37 1.2 *86.5
Baie-D'Urfé     5 0.2 n.p.
Beaconsfield     10 0.3 * 51.7
Côte-des-Neiges–Notre-Dame-de-Grâce     384 12.6 230.6
Côte-Saint-Luc     207 6.8 637.9
Dollard-des-Ormeaux     50 1.6 102.3
Dorval   27 0.9 *142.3
Hampstead     27 0.9 *387.2
Kirkland     12 0.4 *59.6
Lachine     59 1.9 132.6
LaSalle     219 7.2 285.0
L'Île-Bizard–Sainte-Geneviève     15 0.5 *81.5
Mercier–Hochelaga-Maisonneuve     151 5.0 111.0
Montréal-Est     <5 0.1 n.p.
Montréal-Nord     117 3.8 138.9
Montréal-Ouest     <5 0.1 n.p.
Mont-Royal     36 1.2 *177.5
Outremont     113 3.7 471.7
Pierrefonds–Roxboro   54 1.8 77.9
Plateau-Mont-Royal   174 5.7 167.3
Pointe-Claire     23 0.8 *73.3
Rivière-des-Prairies–Pointe-aux-Trembles     133 4.4 124.6
Rosemont–La Petite Patrie     194 6.4 139.0
Sainte-Anne-de-Bellevue     <5 0.1   n.p.
Saint-Laurent     128 4.2  129.5
Saint-Léonard     77 2.5 98.3
Senneville     <5 0.1 n.p.
Sud-Ouest     134 4.4 171.5
Verdun     117 3.8 169.0
Ville-Marie   140 4.6 157.0
Villeray–Saint-Michel–Parc-Extension     160 5.3  11.2
Westmount     46 1.5 226.5
Territory to be confirmed2 938    
Total for Montréal 3,977   192.5

¹Source : Fichier DCIMI, extracted on april 5th 4:15 pm
²Home addresses are currently being documented and therefore territories cannot be confirmed at this time.
* Because of the small number of reported cases in relation with the total population, the precision of the rate value isn't optimal and should therfore be interpreted with caution
n.p. Because of the very small number or reported cases in relation with the total population, the precision of the rate value is considered too low to be published

Age group TOTAL NUMBER OF confirmed cases¹ Distribution among cases for whom age is known (%) Rate per 100,000 people
0-4 years 27 0.7% * 24.4
5-9 years 29 0.7%  * 26.9
10-19 years 148 3.7% 74.4
20-29 years 622 15.7%   193.1
30-39 years 667 16.8% 203.0
40-49 years 691 17.4% 248.3
50-59 years 607 15.3% 236.5
60-69 years 433 10.9% 199.9
70-79 years 299 7.5%  206.6
80 years and more 443 11.2% 438.4
Missing 11    
Total 3,977   192.5

(¹Source : Fichier DCIMI, extracted on april 5 4:15 pm)
* Because of the small number of reported cases in relation with the total population, the precision of the rate value isn't optimal and should therfore be interpreted with caution

Help us flatten the curve: Flatten.ca

Flatten.ca was put in place mainly for public awarness, and in hopes of flattening the curve and minimizing the spread of COVID-19, by informing Canadians and the health system of the current situation. This website is based on a voluntary participation. Every person who fills out the form helps the representativeness of the information found on the website. 

The information allows monitoring the evolution in the population, without identifying specific individuals. Everyone is encouraged to participate, specially people who have symptoms of COVID-19.

Any concerns about your health?

The main symptoms are as follows:

  • Fever
  • Cough
  • Difficulty breathing

The symptoms can be mild (similar to a cold) or more severe (similar to those associated with pneumonia and respiratory failure).

If you think you have COVID-19 infection

call 514 644-4545 (toll free) first. A nurse will assess your situation and recommend what to do next. If a medical consultation in a specialized COVID-19 clinic is required, the nurse will book an appointment for you. If your state of health indicates that you require hospitalization, the Jewish General (adults) and Sainte-Justine’s (children) are the hospitals designated to treat confirmed cases.

Designated COVID-19 clinics

New COVID-19 Drive-Through Screening Clinic opens on Sunday, March 29, at Quartier Cavendish in Côte Saint-Luc BY APPOINTMENT ONLY (514-644-4545).

The new screening clinic is not a walk-in centre. It offers drive-through screening by appointment only. Individuals will be screened in their vehicles only, which they will not be permitted to leave.

More information on the COVID-19 drive-through screening clinic

Currently, there are two other designated COVID-19 clinics accessible by appointment: one in the east and the other in the west??????? of Montréal.

You must call 514-644-4545 to make an appointment before going to these clinics.

People who meet the following criteria can now get tested without first having to make an appointment.

Note: To select individuals who can get screened, nursing staff proceed with triage using the criteria (see below).

Opening hours and location Criteria

Opening hours
7 days a week, 8 a.m. to 4 p.m.


Location  
Place des festivals (Quartier des spectacles)
Entrance at the corner of St-Urbain Street and de Maisonneuve Boulevard

You must meet two criteria, including ONE contact and ONE clinical criteria

Contact criteria:

  • Anyone who has travelled outside Canada
    - Who has returned home since March 1 OR
    - Who has had symptoms for 14 days or less OR
    - Who has been to one of the public places identified by public health authorities (see quebec.ca/en/coronavirus) OR 
  • Anyone in close contact with a confirmed case or person under investigation for COVID-19 OR
  • Anyone who has been instructed to stay in self-isolation at home OR

Clinical criteria:

  • Anyone in close contact with a traveller who has one or several symptoms OR
  • Anyone who has one or several of the following symptoms:
    • Fever or chills OR
    • Cough OR 
    • Difficulty breathing that started:
      • During your trip OR in the 14 days after your return home
      • In the 14 days after possible exposure

 

If you come to the outdoor walk-in clinic

  • Bring your Medicare card or another ID.
  • Dress warmly since the clinic is partly outdoors.
  • Please follow the instructions given by on-site staff.
  • Keep one metre away from other people, unless you’ve been given a mask.

Important | Whether or not they have thier Medicare card, individuals will get the COVID-19 test when it is required.

To find out more about the clinic, steps to follow and the tests, go to the Website of CIUSSS Centre-Sud-de-l'Île-de-Montréal. (in French only)

Instructions for people who are sick and waiting test or test result

See the instructions for home isolation for people who are sick and waiting for COVID-19 test or test result (PDF)

Montreal's Trudeau Airport

Montréal’s regional public health department and Aéroports de Montréal (ADM), in collaboration with the City of Montréal, is sending teams to the airport to instruct travellers returning from abroad to self-isolate at home for 14 days and to monitor for symptoms.
See the flyer “To protect yourself, your loved ones and the public” for the latest advice. (PDF)

Recommandations

See the Government of Québec’s answers to your questions.

The questions in this section have been composed and validated by experts at Montréal’s regional public health department. The aim is to answer the most frequently asked questions and provide information about specific instructions for Montrealers.

No. Montréal’s public health department contacts all confirmed COVID-19 cases very quickly to identify people who have been in contact with the infected person and to put in place all cleaning and disinfection measures.

Public health also communicates with people who have had significant contact with the confirmed case so they can self-isolate and monitor their symptoms.

Directives de santé publique pour les services de garde d'urgence offerts aux travailleurs des services essentiels (PDF) (in French)

In addition physical distance, how much time is spent with a person must also be considered. Both those elements must be taken into account to answer this question.
Let’s go over how coronaviruses are transmitted. They spread most often through:

  • Close contact with an infected person when he or she coughs or sneezes
  • Touching infected surfaces with your hands and then touching your mouth, nose or eyes.

To avoid getting the disease, you must:

  • Avoid close contact with anyone who is infected
  • Avoid touching infected surfaces, because you could then touch your mouth, nose or eyes with your hands.

When people are healthy, a distance of 1 metre is enough if contact is brief (less than 10 minutes). 

If contact lasts more than 10 minutes, it is recommended to keep a distance of at least 2 metres.  

If the person has symptoms and is in home isolation, we ask that you stay 2 metres away. The public health department has issued other recommendations and instructions for this specific situation.

We don’t recommend using shared equipment, no matter what it is.

  • The Québec Government recommends that you adjust public transit travel times to avoid crowds during rush hour.
  • When you get to your destination, don’t forget to wash your hands as soon as possible. 

If you’ve been in close contact with a person who has been diagnosed with COVID-19, someone from the public health team at Montréal’s public health department will call you to instruct you on how to protect yourself and your loved ones.

Right now, the most important thing is that an infected person not transmit the virus to other people.

It’s normal to feel anxious or worried when you hear talk about the pandemic.

Everyone reacts differently to stress; some people react more strongly, such as people with mental health problems, children, people helping to deal with the current situation like public health teams, caregivers, and first responders.

Here are a few tips to help you feel better despite the stress:

  • Avoid excessive media coverage to COVID-19.
  • Take care of your body Take deep breaths, stretch or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep and avoid alcohol and drugs.
  • Take time to unwind and remind yourself that strong feelings will fade. Take breaks to read or do sports. It can be upsetting to hear about the crisis and see images repeatedly. Try to do some other activities you usually enjoy to return to your normal life
  • Connect with your loved ones. Share your concerns with a friend or family member about how you are feeling.  
  • Maintain hope and positive thinking.

If you have mental health problems such as depression or anxiety, continue your treatment to help you get through this stressful period.

Also, if you are worried or anxious about the coronavirus, you can call 1-877-644-4545.

You may feel more isolated or vulnerable because: 

  • It’s hard for you to read or write
  • It’s difficult for you to communicate in French or English
  • You have a hard time accessing health care for problems that already worried you before the pandemic.
  • You have physical limitations or a disability that make it hard for you to wash your hands often, or to cover your mouth when you cough or sneeze.
  • You need help to stay independent.
  • Accessing adapted transportation is hard for you.
  • You’re afraid of losing your job.
  • Your working conditions are not very flexible.
  • You feel alone or isolated.
  • You’re concerned about your home because it’s too expensive or unfit to live in.
  • You have difficulty making ends meet at the end of the month, with the money you have for your family’s and your needs.
  • You are a refugee, asylum-seeker, without status or recent immigrant.

Here are a few tips to help you feel less isolated or vulnerable:

  • Communicate with other people. Share your concerns about how you are feeling with a friend or family member. Maintain healthy relationships.
  • If you are worried or anxious, you can call 1-877-644-4545.

Children are sensitive to stress around them. They react, in part, to what they see from the adults around them.

Parents and caregivers can reduce children’s fears by talking to them about the COVID-19. If parents are better prepared, they can be more reassuring to others around them, especially children.

  • Take the time to talk to your child about the COVID-19 pandemic. Listen to your child’s concerns and answer his or her questions. Share facts about COVID-19 in a way that your child can understand.
  • Reassure your child that they are safe. Let them know that it’s okay if they feel upset. Explain how you deal with your own stress so that they can learn from you how to cope with the situation.
  • Limit your child’s exposure to media coverage of the event. Children may misinterpret what they hear and can be frightened about something they do not understand.
  • Help your child to have a routine. Once they can safely return to school or daycare, help them return to their regular activities. 
  • Be a role model: take breaks, get plenty of sleep, exercise, and eat well.  Connect with your friends and family members and rely on your social support system.

The pandemic may have an emotional impact on you. Here are things you can do to reduce the effects of stress: 

  • Acknowledge that stress can have an impact on you.
  • Learn the physical symptoms (fatigue, illness) and mental symptoms (fear, withdrawal, guilt).
  • Allow time for you and your family to recover from responding to the pandemic.
  • Create a menu of personal activities that you enjoy: calling friends and family, bicycling, walking or reading a book.
  • Take a break from media coverage on COVID-19.
  • Ask for help if you feel overwhelmed or concerned that COVID-19 is affecting your ability to care for your family and yourself as you did before the pandemic.  
  • An employee assistance program or your professional association can help you right away.  
  • You can also call 514-644-4545.

Here are some tools to help you adapt to the new measures agains COVID-19:

211 service for seniors in Greater Montréal

2-1-1 is a multilingual phone line (200 languages) that helps curb isolation, poverty and social exclusion, enabling citizens to find information on social and community services 7 days a week, from 8 a.m. to 8 p.m.

Want to help!

Anyone who has experience or training in health or the social services who wishes to lend a hand to deal with the spread of COVID-19 is invited to fill the form on the website Je contribue COVID-19 (in French only).

Become a volunteer: sign up online at Jebenevole.ca (in French only)

See these recommandations to protect yourself and the people you help (PDF)

Participate in the Cocorona study

You have been diagnosed with COVID-19, you could be eligible to participate in the government-funded clinical trial called Colcorona.org.

COVID-19 in multiple languages

Staying at home means saving lives! Following the Québec government’s public health instructions will be critical and will save lives. Information to download in 14 languages

 

Information tools

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Éditée par : Direction régionale de santé publique.
Last Update : 07 April 2020