Recommendations for people who have been in contact with a COVID-19 case
You may have been exposed to the COVID-19. We ask you to follow these instructions to avoid the possible spread of this virus to others.
- Do not go to school, to work, to a childcare centre or to any other public space
- Do not use public transport
- If you live alone and have no help to get essentials such as food or medication, use phone/online grocery and pharmacy home delivery services
- Do not receive visitors at home
- If you are living with other people who are not sick with COVID-19 :
- Remain alone in one room of the house as often as possible and close the door
- Eat and sleep alone in one room of the house
- If possible use a bathroom reserved for your sole use. Otherwise, disinfect it after each use
- Avoid as much as possible contact with other people in the home. If this is impossible, wear a mask. If a mask is not available, stay at least 2 metres away from other people
- Open a window to air out your room and home often (weather permitting)
- Do not go to a medical clinic unless you have first obtained an appointment and have notified the clinic that you have COVID-19. If you need to go to the emergency room (eg, if you have difficulty breathing), contact 911 and tell the person that you are sick with COVID-19
Cover coughs and sneezes
Wash your hands
Do not share personal items
Watch your symptoms and take your temperature every day
If someone close or a caregiver helps you
Precautions to be followed for the person doing the laundry and cleaning at home
The sick person’s sheets, towels and clothes can be washed with those of the other people in the household.
- Wash in hot water.
- Wear disposable gloves (avoid direct contact between your clothes and skin and the sick person’s clothes, sheets and towels).
- Do not shake out the dirty laundry.
Utensils and dishes used by the sick person should be washed with your regular dish soap and water.
The sick person’s garbage can be thrown out with the household garbage. Close the garbage bag tightly.
Wash your hands with soap and water often :
- After any contact with the sick person or with objects or surfaces they have touched (eg, night table, dishes).
- Before and after preparing food, before eating, after using the toilet and whenever your hands look dirty.
- Use an alcohol-based hand rub if soap and water are not available.
Clean and disinfect the following items at least once a day:
- Surfaces the sick person touches often (eg, door handles, night table, bed frame and other furniture in the person’s room).
- Bathroom and toilet.
If possible, the spaces reserved for use by the sick person should be cleaned and disinfected by them.
To disinfect, prepare a solution with 1 part household bleach and 9 parts water (ex: 1 cup bleach and 9 cups of water).
Directives in case of symptoms
For mild to moderate symptoms such as:
- Fever above 38 °C or 100.4 °F
- Diarrhea or vomiting
- Unusual fatigue
- Call 514-644-4545 and tell them that you are a contact of COVID-19.
For severe symptoms such as the following:
- Difficulty breathing
- Shortness of breath
- Chest pain
- Call 911 and tell them that you are a contact of COVID-19.
You can contact Info-Social 811
You can contact Info-Social 811 (24/7 psychosocial help line) if you are experiencing
- Stress, anxiety
- Emotional reactions (frequent crying, irritability, etc.)
- Feelings of panic
- Recurring ideas in your head that are overwhelming and making you afraid
- Social repercussions of the illness
Professionals in psychosocial intervention will offer you support, and give you information and advice based on your needs.
COVID-19 and home isolation
What is COVID-19?
COVID-10 is a respiratory disease caused by a novel coronavirus.
What are the symptoms?
The main symptoms are fever, cough and difficulty breathing. Other symptoms can develop such as nausea, vomiting, headache, muscle pain, diarrhea.
How does the respiratory infection spread?
It spreads from person to person through contact with droplets expelled into the air when an infected sick person talks, coughs or sneezes. It is also possible that the virus spreads through stools.
Why is home isolation required?
To prevent spreading the disease to other people.
When can home isolation be discontinued?
You can stop home isolation 14 days after your last contact with the sick person if you did not develop symptoms.
If you have symptoms, call 514-644-4545.
Other practical tools
Hand washing (PDF)
How to wear a mask (PDF)