You have options. Make the right choice!
- If you have a family doctor, contact him or her.
- If you don't have a family doctor or your health problem arises at a time when your doctor can’t be reached, there are alternatives to emergency rooms.
- Info-Santé nurses are available 24/7 all year round. They can recommend what to do, based on specific clinical protocols. They can also tell you when you should see a doctor and who to see, if necessary. Call 8-1-1.
- Your pharmacist can prescribe medications for certain minor conditions like common or easily recognized health problems that can be treated. Don’t hesitate to consult her or him.
- If you need to see a doctor, many clinics have long opening hours (12 hours a day) and are open weekends (8 hours a day). You can see a doctor, get x-rays or have blood tests, if your case is urgent.
- In case of flu, gastroenteritis or other winter infections that require medical attention, go to a winter clinic.
|As a last resort, go to emergency if your situation requires it. |
Of course, if this is a life threatening emergency, call 9-1-1.
In case of psychological distress
- Are you feeling anxious or going through a difficult period? Call Info-Social at 8-1-1. Info-Social is a free, confidential psychosocial helpline. A social worker will answer your questions, give you advice and direct you to the right resource, if necessary.
- You can get prevention tips that could help you avoid emergencies from the public health department’s Stay healthy this winter web page. Depending on the health issues involved, you could find solutions based on the seriousness of various symptoms, hygiene measures to adopt during this time of year and who to talk to, if needed.
Telephone numbers to keep on hand