Santé Montréal

8-1-1 Info-Santé and Info-Social

Do you have any concerns or questions about your health?

Are you experiencing difficulties or distress?

Call 8-1-1

8-1-1 is a free and confidential telephone consultation service

  • Info-Santé nurses or Info-Social social workers who give advice and can answer questions about health or psychosocial issues. When necessary, they may also direct you to a resource in the health and social services network.
  • 8-1-1 is available 24 hours a day, 7 days a week, year-round.

Calling Info-Santé 8-1-1 often helps avoid going to a medical clinic or emergency room.

  • Anglophones can be served in English.
  • Deaf people can use a relay service to access Info-Santé and Info-Social.

Examples of situations when to call Info-Santé 8-1-1

  • Vomiting
  • Diarrhea
  • Fever
  • The flu
  • Breastfeeding
  • Contraception
  • New medication
  • Health advice

Examples of situations when to call Info-Social 8-1-1

  • Caregiver support
  • Distress
  • Anxiety
  • Violence
  • Heartbreak
  • Drug or alcohol problems
  • Conjugal relationships
  • Parent-child relationships
  • Sexuality


However, in the event of an emergency, it is important to dial 9-1-1 or go to an emergency room.

Health problem? Make the right choice!

  1. 1


    Call 8-1-1 to talk
    to a nurse

  2. 2


    Call your doctor
    or a walk-in clinic

  3. 3


    Go to the hospital
    or call 9-1-1